Frequently Asked Questions

Yes. Customisation is the core of what we do. Modules, entry screens, approval flows, reports and print formats can all be adjusted, and where something genuinely new is needed we develop it.

SIE products are web based. You open them in a browser on a desktop, laptop or tablet, which makes updates and multi-branch access far simpler than installing software on every machine.

Yes. Order booking, recovery, stock checking and approvals can be performed on mobile devices, and screens are designed to stay readable on small displays.

Barcode generation, label printing and scanning can be integrated into purchase, stock transfer and sales flows. Mobile camera scanning is also supported where appropriate.

Yes. The website and software interface support both English and Urdu, including right-to-left layout, so staff who are more comfortable in Urdu can work in Urdu.

Access is controlled with individual logins, role based permissions and an audit trail. Passwords are stored hashed, forms are protected against cross-site request forgery and all database access uses prepared statements.

A standard single-branch deployment is typically two to six weeks depending on data volume, customisation and how quickly your team can take part in testing and training.

A standard demo uses a sample company. For serious evaluations we can load a sample of your own products and customers so the walkthrough feels realistic.

Support terms are part of the proposal. Typically the first period after go-live is included, and continuing support is offered as a simple annual arrangement.