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Recovery management: the discipline that separates profitable distributors

Route-wise recovery, ageing buckets and salesman accountability — the operating rhythm that keeps a distribution business alive.

28 Sep 2026

In distribution, sales volume is vanity and recovery is sanity. A distributor with strong sales and weak recovery is financing their customers with their own working capital.

Ageing buckets, not just balances

A single outstanding figure hides risk. Buckets of 0-30, 31-60, 61-90 and 90+ days show where the exposure really sits.

Salesman-wise accountability

When recovery is linked to the route and the salesman, collection becomes part of the sales process rather than an accounts department chase.

Make it visible daily

Weekly reporting is too late in a fast-moving distribution business. Recovery position should be visible every morning.

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